How many times should I follow up on a quote?
Three spaced follow-ups, around day 3, day 7 and day 14, cover most cases. Beyond that the return drops and you risk annoying the client. One clear last message beats a fifth weak one.
Will automated follow-ups put clients off?
Not if they are short, useful and stop when the client replies. What puts clients off is a message that sounds like a template or keeps coming after they have answered.
Do I have to send follow-ups automatically?
No. In Axiom CRM, follow-ups are written by AI from the client history and you can validate each one, or let them go out on their own.
What do I need in place to automate follow-ups?
Your quotes need to live in a tool that tracks their status. A spreadsheet cannot tell you which quotes have gone quiet; a CRM can.
Can the quote and the invoice be linked?
Yes. In Axiom CRM an accepted quote becomes the invoice, with nothing retyped, and if the invoice is late the AI writes the reminder for you to validate.